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Hospitality

These courses are best suited for the hospitality industry. 

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How to Sell Meetings and Events

This course aims to provide you with practical advice to help increase sales of meetings and events.

Introduction to Liqueurs

Not to be confused with "liquors", liqueurs are part of a unique spirit category that incorporates botanicals, alcohol, and sweeteners. There are thousands of variations that are flavoured with fruits, flowers, seeds, and nuts.  

Advanced Cognac Knowledge

Cognac is a type of brandy exclusively made in the Cognac region of France. It's one of the most prestigious and sought-after spirits in the world. Aged in oak barrels, this smooth drink has stringent production regulations, rarely replicated outside the region.

Introduction to Cognac

Elegant, refined, fruity, and floral, Cognac is a luxurious spirit with wide appeal. Whether drunk neat in a warmed tasting glass, or in a classic cocktail like the Brandy Crusta, Cognac is a staple for any bar. But what is Cognac exactly?

Advanced Brandy Knowledge

No after-dinner drink is as sophisticated as brandy. Brandy comes in many different styles, aromas, textures and flavours. Whether you're pouring a Poire Williams pear eau-de-vie at an outdoor café, or an extra old snifter glass of Cognac in a candlelit room, brandy is classic and fit for any occasion.

Introduction to Brandy

This Introduction to Brandy course will explore the fundamentals of brandy and how it emerged as a popular spirit.

Advanced Scotch Whisky Knowledge

Advanced Scotch Knowledge is a comprehensive course that will take your understanding of Scotch to the next level. This course will break down the different styles of Scotch whisky available and take a deep dive into each style's unique qualities.

Food and Beverage Sales Essentials

In this Food and Beverage Sales Essentials course we will teach you about different sales techniques that you can use to create a great experience for your guests that also results in increased sales.

Beverage Service Essentials

This Beverage Service Essentials course will look at the fundamentals of serving beverages to make your venue stand out, and take your customer's experience to the next level.

Back of House Hospitality Essentials

Our Back of House Hospitality Video Training Package has been specifically created for the Australian hospitality market.

Bartender Essentials

Our Bartender Essentials Video Training Package has been specifically created for the Australian hospitality market.

Table Service Essentials

Table Service Essentials is a suite of 11 videos and quizzes, designed to help staff deliver the highest level of service to guests.

Advanced American Whiskey Knowledge

The versatility of American whiskey lends itself to cocktail making, and any well-curated bar will have at least one bourbon and one rye whiskey for making classic cocktails like the Manhattan, Mint Julep, Old Fashioned, Sazerac, and Whiskey Sour.

RSA Recap (SA)

This course aims to recap the knowledge gained through a standard Responsible Service of Alcohol course in South Australia, in order to avoid fines and penalties that may apply to venues and/or individuals for offences under legislation.

Introduction to Leadership

In this course, we will take you through all the leadership essentials you need to know to set goals for your future self.

Introduction to American Whiskey

This introductory course will provide a basic understanding of American Whiskey.

Introduction to Whiskey

In this Introduction to Whiskey course, you will gain a basic understanding of the spirit and the different styles that exist.

Advanced Whiskey Knowledge

Advanced Whiskey Knowledge is a comprehensive course that will take your understanding of whiskey to the next level

Advanced Tequila and Mezcal Knowledge

Advanced Tequila and Mezcal Knowledge is a comprehensive course that will teach you everything you need to know about two of the most popular styles of agave spirits. So whether you're making a margarita or pouring a Tequila tasting flight, you can tell a story about what you are serving.

Introduction to Tequila and Mezcal

Introduction to Tequila and Mezcal is an agave spirits fundamentals course that will give you a basic understanding of native Mexican spirits, how they are made, and how to recommend agave spirits and cocktails to guests.

Advanced Vodka Knowledge

From caviar service to homemade ingredients, vodka can be elegant, humble, or fun. Advanced Vodka Knowledge is a comprehensive course that will teach you the key information you need to know about vodka.

Advanced Gin Knowledge

Advanced Gin Knowledge is a comprehensive course that will take your ability to use gin to the next level.

Introduction to Gin

In this introductory course, you will gain a basic understanding of the spirit.

Advanced Rum Knowledge

From tiki bars to pool-side sipping, nothing quite transports you to the tropics like rum. Advanced Rum Knowledge is a comprehensive course that will teach you everything you need to know about rum.

Introduction to Rum

Introduction to Rum is a rum fundamentals course that will give you a basic understanding of the sugarcane spirit, how it's made, and how to recommend rum cocktails to guests.

Introduction to Vodka

Introduction to Vodka is a vodka fundamentals course that will give you a basic understanding of the white spirit.

Personal Grooming & Hygiene

Personal grooming and hygiene is not only important for your own mental and physical health, it is also one of the pillars of good customer service.

RSG Recap (QLD)

This course aims to refresh and reinforce knowledge around the fines and penalties that may apply to venues and/or individuals for offences under Queensland’s Responsible Service of Gambling legislation.

Emotional Intelligence

You’ve probably heard before that there are different types of intelligence. You might be brainy, or creative, or good with people. Emotional intelligence looks at how effectively we can understand and express ourselves, relate to others, and cope with daily pressures in a constructive way.

Verbal and Non-Verbal Communication

Effective communication skills help you express yourself and understand others. They enable you to convey complex ideas, engage audiences, drive action and ask for help or support. Having good communication skills also means being able to explain yourself in a way that others can understand and reciprocate.