Course overview
Enhance your understanding of LGBTQ+ communities and gain the tools to foster a more inclusive and respectful workplace. Developed in partnership with ACON Pride Training, a leading LGBTQ+ community health organisation, this course provides insights into diverse identities, explores the challenges faced by LGBTQ+ individuals, and offers practical strategies for promoting allyship and inclusivity.
What you'll learn:
- Understanding the LGBTQ+ Community: Familiarize yourself with key LGBTQ+ terms and the distinction between sexuality and gender.
- Being LGBTQ+ in the Workplace: Learn about common experiences and challenges faced by LGBTQ+ individuals in the workplace.
- Allyship at Work: Discover actionable strategies to be an ally and make your workspace more inclusive.
By the end of this course, you'll be equipped to support LGBTQ+ colleagues and contribute to a more inclusive, respectful work environment.
Who is this course for?
This course is designed for hospitality workers at all levels, from entry-level staff such as waitstaff and housekeepers to supervisors, managers, and business owners. It is also ideal for HR teams, hospitality students, and newcomers to the industry. The course focuses on fostering inclusivity, enhancing customer interactions, and supporting diverse teams, helping to create welcoming environments for both guests and employees. Whether you're just starting in the hospitality industry or managing a team, this course will provide valuable insights and practical strategies for promoting inclusivity in your workplace.