AML/CTF Compliance Suite

This course is designed for managers, compliance officers, licensees, business owners, and senior staff working in pubs, clubs, hotels, bars, and other venues that offer regulated gaming or financial-style services. If your venue provides a designated service, you are considered at risk of money laundering and terrorism financing (ML/TF) and are therefore regulated by AUSTRAC.

The Financial Crime e-learning course will help hospitality and club staff understand their anti-money laundering and counter-terrorism financing (AML/CTF) obligations. It provides practical guidance on how to protect your venue, your patrons, and the wider community from being misused by criminals.

This course is suitable for employees, managers, duty managers, compliance officers, venue operators and board members. If your venue provides a designated service — such as handling large cash transactions, gaming, or remittance-style services — it is considered to carry ML/TF risk and is regulated by AUSTRAC.

The Financial Crime e-learning course is designed to help hospitality venues, pubs, and clubs understand their anti-money laundering and counter-terrorism financing (AML/CTF) obligations. It provides practical guidance on how to protect your venue, your patrons, and the community from being exploited by criminals.

This course is suitable for employees, duty managers, venue managers, compliance officers, club executives, and board members of venues that offer designated services. These services — such as gaming, large cash transactions, or financial-style services — carry ML/TF risks and are regulated by AUSTRAC.

The course supports frontline staff, supervisors, managers, compliance officers, business owners, and board members in meeting AUSTRAC requirements while helping protect gaming venues, their patrons, and the wider community from being exploited for criminal activity.

You’ll learn how to identify who ultimately owns or controls a customer, recognise PEPs based on public roles or associations, and understand the risks they may present.

You’ll also learn when and how to conduct beneficial owner and PEP checks, what to do if ownership cannot be confirmed, and how to apply risk-based controls to meet AUSTRAC requirements and protect your venue from financial crime.

Enhanced Customer Due Diligence (ECDD) is a key component of AML/CTF compliance in clubs and gaming venues. When standard due diligence isn't enough, ECDD gives your team the tools to identify higher-risk customers, assess their financial activity, and take appropriate action — all while maintaining professionalism and protecting the integrity of your venue.

This module walks you through what ECDD is, when it applies, and how to carry it out effectively in real venue situations.

Suspicious Matter Reporting (SMR) is one of the most critical obligations under Australia's AML/CTF framework. When your venue identifies activity that raises suspicion of criminal conduct, you are legally required to report it to AUSTRAC — and getting this right matters.

This module is designed for managers and compliance officers working in hospitality and gaming environments. It covers your SMR obligations under the AML/CTF Act, the legal consequences of failing to report, and how to ensure your venue meets its responsibilities every time.

Submitting a suspicious matter report (SMR) is only part of the obligation — the quality of that report matters just as much as lodging it. A well-written SMR gives AUSTRAC and law enforcement the information they need to act. A poor one can delay investigations, trigger follow-up requests, or leave your venue exposed to compliance risk.

This module is designed for managers and compliance officers working in hospitality and gaming environments. It builds on your existing knowledge of suspicious matter reporting and focuses on what separates a high-quality SMR from a poor one, the most common mistakes venues make, and how to submit reports accurately and efficiently through AUSTRAC Online.

Financial crime is a growing risk across Australia’s hospitality and gaming sectors. Venues such as pubs, clubs, casinos, bars, hotels, bottle shops, and any business handling cash, gaming machines, payouts, loyalty programs or financial transactions can be targeted by criminals. These environments can be misused to hide the origins of illicit funds, cash out proceeds of crime, or facilitate activities linked to organised crime.

This course will give you a clear and practical understanding of what financial crime is, how it can occur in hospitality settings, and the crucial role your venue plays in identifying, reporting and preventing it. You’ll also learn how AUSTRAC works with industry and law enforcement to protect Australia’s financial system through regulation, intelligence, and compliance monitoring.